Not just humans, your AI voice agents get scored too
CALLAII Pro scores responses from your human agents and AI agents against the same quality framework. Turn approved evaluations into one-click training data - ALPACA, ChatML or JSONL. Fine-tune your own model on your own real operational data.
#48291
May 22, 2026
Human
4.8
✓ approved
#48292
May 22, 2026
AI Voice Agent
4.6
✓ approved
#48293
May 22, 2026
Human
4.9
✓ approved
#48294
May 23, 2026
AI Voice Agent
3.2
✕ rejected
#48295
May 23, 2026
Human
4.7
✓ approved
#48296
May 23, 2026
AI Voice Agent
4.4
✓ approved
Your model runs on your own server
CALLAII Pro is an Edge deployment. The model is trained on your GPU server and runs there; your conversation data does not leave your organisation.
Covered by EdgeOn-site setup and go-live
Installation on your GPU server, data preparation and cleaning, the first training run, validation and go-live.
Maintenance and updates
Model monitoring, version upgrades and support. There is no hosting fee because the hardware is yours.
Retraining
We recommend it every three months; it is not mandatory.
If you do not have your own GPU server, we can also run your Pro model on our hardware. In that case an activation fee replaces the installation fee and the monthly amount covers hosting. We decide together during discovery which one suits you.
Collect, approve, train
Every day, operational data flows in and - with supervisor sign-off - becomes clean training data. Your own LLM grows on your own floor.
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Collect
Every call (human agent + AI voice agent) is scored in a single panel. Soft-skill rubric + industry weights.
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Approve
The supervisor approves or rejects to surface only high-quality examples. Built-in appeal mechanism for a second pass.
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Train
One-click export in ALPACA / ChatML / JSONL. Fine-tune your own voice agent LLM on your own data.
Three formats, one click
Your approved evaluations export ready-to-train in all three standard formats of the LLM ecosystem.
ALPACA
ALPACA
Standard for instruction-tuned LLM training
ChatML
ChatML
OpenAI-compatible multi-turn dialogue
JSONL
JSONL
General-purpose line-based training data
If you develop AI voice agents CALLAII Pro was written for you
In-house voice agent teams
You're training your own voice agent model and need real-world data from the floor. CALLAII Pro turns approved human and AI voice agent responses into clean training data.
Enterprise operations leaders
Running multiple AI voice agents? See which model actually performs - on an objective, side-by-side score.
Data science researchers
Access to Turkish contact center datasets was always a wall. Now you can generate a KVKK-compliant, anonymised dataset from real operations on demand.
Impact you can expect from Pro
The figures come from our own internal measurements and pilot studies. They vary by operation and dataset and do not guarantee your own result.
The same yardstick, one panel
Scores your human agents and, if you have them, your AI voice agents with the same quality form, and turns the approved evaluations straight into training data.
Three products, one ecosystem
CALLAII Assistant
Post-call coaching for every agent, an advisor for the supervisor, a strategic partner for management. A 17-module, role-based AI assistant.
Explore CALLAII Assistant → EDGE · LOCAL AICALLAII Edge
Run CALLAII on your own servers. Call recordings never leave the organisation. ~12 ms inference, starts at 16 GB GPU. KVKK / GDPR / DSGVO compliant.
Explore CALLAII Edge →Frequently asked questions about CALLAII Pro
What is CALLAII Pro?
CALLAII Pro is the advanced package that lets you grow your own AI agent and train your own model.
How do I train my own model?
The right training data is generated automatically by our system from your real call data. With these ready-made sets you can train and customize your own model.
How is it different from CALLAII Assistant?
Assistant delivers ready-to-use AI coaching. Pro focuses on training and owning your own model and AI agent.
Who is it for?
It suits contact center operations that want to build their own AI capability and that prioritize data ownership and customization.
Do I own my data and model?
Yes. The whole point of Pro is to develop your own AI while the training data and model stay with you. The process is KVKK and GDPR compliant.
Your model runs on your own server
CALLAII Pro is an Edge deployment. The model is trained on your GPU server and runs there; your conversation data does not leave your organisation.