New features, integrations and announcements are here.
The new module forecasts next week’s call volume hour by hour, calculates the required staffing using Erlang C, and highlights uncovered hours in the plan. It generates a draft shift schedule, leaving the publishing decision to you.
DetailsThe Legal Intelligence module we developed for lawyers is now available in our packages. Search across millions of court decisions and legal provisions, draft petitions and contracts, and conduct deep research; every citation is verified against the database.
DetailsYour agent no longer switches screens per module. Calls, WhatsApp, Instagram, and Facebook are now in the same inbox, with customer cards and AI support right there.
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