About

From 20+ years on the floor to today's AI

Name: Callmenta
Brand: Callmenta
Price: 4900 TRY
Availability: InStock

Callmenta isn't a tech fantasy. It comes from a founding team that saw the contact center from the inside, ran the operation, shaped customer experience and designed performance at international scale - 20+ years of floor experience in total. The gaps we lived through are the compass for everything we build.

20+ years on the floor

Founding DNA

20+ years

01 Apple Prior experience ●

02 Turkcell Prior experience ●

03 Superonline Prior experience ●

04 BP Prior experience ●

05 Dell Prior experience ●

06 Siemens Prior experience ●

Founding team Onward to CALLAII →

The Callmenta software team, with a Callmenta sign on the wall behind them

Story

We spent years on the same floor

For years the Callmenta founders worked on the same stage: contact centers for leading brands in Turkey and worldwide - Apple, Turkcell, Superonline, BP, Dell, Siemens. They stood up operations, measured customer experience, calibrated teams of hundreds.

Every center hit the same ceiling: the quality team can grade a hundred calls a day, the coach can sit with a handful of agents per week. The bulk of the remaining calls stays inside a black box.

CALLAII was built to break that ceiling. The model was fine-tuned for Turkish, calibrated with care, and taught to speak the language of the contact center. What you get isn't an API - it's a teammate: Humans on the stage, CALLAII in the kitchen.

The Callmenta quality team, from inside operations

Mission & Vision

Where we're headed is clear

Mission

Bring enterprise-grade contact center and customer operations to every industry

High-quality, auditable, soft-skill-first contact center and customer operations - from banking to healthcare, from e-commerce to the public sector - at every scale and in every industry , made economical and workable through CALLAII.

Native-Turkish, multilingual AI infrastructure
KVKK / GDPR-compliant, fully auditable operations
A product born on the floor, serving the floor

Vision

Customer operations are not a cost line, they're a self-improving asset

Not just running the operation, but an operation that learns a little more every day . Turning customer operations from a P&L expense into a strategic centre that produces customer insight.

Every call is quality data - 100% coverage
A personal coach for every agent
An operation that tunes itself overnight for the next day

Our Values

The shared DNA of our founding team

Since university we've worked across continents and industries around the same discipline: measurable customer experience.

Floor instinct

Years of running global-scale contact center operations - every detail, from shift planning to SLA negotiation, is baked into our product's assumptions.

Engineering discipline

Systems architecture at Apple, Dell and Siemens quality bar. The CALLAII stack and fine-tune pipeline were hardened over months of calibration in production.

Real contact with the customer

International marketing and customer-experience expertise across Europe and Turkey - connecting the analytical framework with the language of the floor.

We care about the outcome

We do not just hand over software. After the rollout we follow which metric moved and how, and we share the output as a report.

Designed for Turkish

Our models aren't English-first - they were fine-tuned natively for Turkish. Local dialect, industry jargon, customer-agent rhythm built from the ground up.

Measurable success

SLA, CSAT, resolution time, churn - all measured and reported in the panel. We talk in numbers, not in promises.

Tools & Partners We Work With

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