Industry add-on · AutomotiveType the plate, get the vehicle history
Built for service centres, dealerships and fleet operations. Customer, vehicle and work order meet in the same record.
If this sounds familiar
The same vehicle is introduced again every visit
What was done last time lives in the mechanic's memory. The customer explains it from the beginning.
Appointments are booked in a notebook
How many vehicles can be taken in is worked out by guesswork, and busy days overflow.
Work orders stay on paper
Which job is finished, which part is on order, all asked by phone.
You cannot tell who is calling
When the phone rings, which vehicle and which work order it is about is unknown.
What's in the Automotive Plugin
Lookup by number plate
Enter the plate and the customer, the vehicle and past jobs open up.
Capacity-aware appointments
A suitable day is suggested based on your service capacity, so you do not overbook.
Vehicle card
Make, model, mileage, past work and files.
Work order tracking
Opening, status, waiting on parts, handover.
Public booking page
The customer books their own appointment from your site.
Call integration
When the phone rings, the customer and their vehicle come up by themselves.
One service record, from start to finish
The customer books
From your site or by phone. Enter the plate and the vehicle is recognised.
The vehicle arrives
A work order is opened and the jobs to be done are listed.
The work moves on
The status is updated and waiting on parts is recorded.
Handover and follow-up
Handover record, satisfaction call, reminder for the next service.
Screens: a day at the workshop
Screenshots from the real panel with sample workshop data.
Click a step or keep scrolling; the screen changes as you go.
Service dashboard
Registered vehicles, today's appointments, open work orders and vehicles due for service on one screen. Call lists for upcoming inspections and insurance renewals are ready.
Vehicle card
Plate, make, model, mileage and next service. The owner is called from the card; the work order opens from the card.
Appointment calendar
Service appointments on a monthly calendar; vehicle, time and duration are entered. The online booking link goes to the customer.
An industry add-on does not run on its own
The add-on sits on top of your plan. Underneath it, the call center, customer records, conversation analysis and all nineteen reports are already running.
Call center
Six PBX drivers, talking from the browser, queues.
Customer records
The card, the history, every contact brought together in one place.
Conversation analysis
Transcript, topic, sentiment, quality score. No quota.
Reports
Nineteen ready-made reports, scheduled delivery.
Frequently asked questions
How does a customer match by license plate?
When a plate is entered, the customer, vehicle, and past jobs open. When the phone rings, the calling customer's vehicle also appears on screen automatically.
Are service appointments scheduled based on capacity?
Yes. Suitable days are suggested based on your service capacity, and busy days don't overflow. Appointments sit on the monthly calendar with vehicle, time, and duration.
Can a customer book their own appointment?
Yes. The customer books from the appointment page on your website. If you prefer, you can send the online booking link to the customer yourself.
How do we track the status of a work order?
When a vehicle arrives, a work order is opened and tasks are listed. Status is updated, and parts waiting is logged. After delivery, a satisfaction call and maintenance reminder are scheduled.
How do we reach out to vehicles with upcoming inspections?
The service dashboard keeps a ready call list for vehicles with upcoming inspections and insurance renewals. The owner is called from the vehicle card.
Can we purchase the automotive add-on on its own?
No. The industry add-on is added to a package. A call center, customer records, and reporting must be running underneath.
Price your Automotive package
Pick the plan and number of users; the sector add-on comes pre-selected and see your price instantly. Every figure excludes VAT.
Assistant messages are counted only in free chat; conversation analysis has no quota. Legal generation is unlimited on the CALLAII Hukuk plans.
See it for yourself first
All features are open for 14 days. We do not ask for a card and we do not call you.