This integration is not ready yet
It is on our roadmap. If you need it, write to us and we will prioritise it.
What you can do
- Click-to-dial and call initiation
- Call termination
- Mute microphone
- Call transfer (direct and consultative)
- Queue status (with Aura Contact Center)
Good to know
- This connection has not yet been validated in a live Avaya installation; endpoint addresses must be confirmed during initial setup
- Queue report only works with Aura Contact Center; IP Office does not provide queue statistics through this interface
- DMCC, TSAPI, and JTAPI interfaces on Aura AES are out of scope