WhatsApp, Instagram and chat in one panel

For years, we've seen the same scene: an agent with one screen for calls, another for WhatsApp, another for social media, and another for customer records. Every module wants its own window. The result is a tab-heavy workflow that frustrates customers and scatters focus.

That's exactly why we continuously improve our integrations. Our goal is simple: your agent stays in a single panel all day long.

Now in a single panel

• WhatsApp, Instagram, and Facebook messages open in the same inbox as phone calls.
• No matter where the conversation comes from, the customer's history, notes, and tasks are right there. No need to switch screens.
• Even if the agent changes, the conversation doesn't start over; it stays in the customer record.

AI at work

CALLAII doesn't just handle text; it listens to and reads voice calls too. From every conversation, it extracts sentiment, intent, satisfaction score, summary, and recommended actions. It flags high-risk conversations and drafts responses for the agent. The AI runs on our own hardware; your data is never sent to third-party services.

All-in-one package

Call center, messaging channels, CRM, and reporting aren't separate products you buy individually. They all come in the same package, managed from the same panel. No extra screens to add from outside.

How to get started

We set it up together. Fill out the form below, and our team will contact you to share the steps needed to connect your channels.