Skip to content
Callmenta
← All integrations

IdeaSoft

E-commerce
ACTIVE

IdeaSoft orders and abandoned carts in the panel.

For the connection, the Client ID and Client Secret of the app defined in your IdeaSoft panel, along with a one-time browser approval, are sufficient. The key returned after approval refreshes itself automatically.

What you can do

  • Orders land in the panel and link to the customer card.
  • Order items, amount, and tracking number
  • Pulling product and stock information into the panel
  • Matching with existing customer cards via phone and email
  • Abandoned cart tracking

Good to know

  • Currently, only read access is performed; no data is written to the store.
  • Changing order status and opening returns are done from the store panel.
  • The order list has no update-date filter; recent orders are rescanned on every cycle.
  • No return link is provided in the abandoned cart record.