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Callmenta
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T-Soft

E-commerce
ACTIVE

Orders from your T-Soft store appear on the call screen.

To establish the connection, you only need the username and password of the web service user you created in your T-Soft panel. This user must be granted read permissions for orders, products, and customers.

What you can do

  • Orders appear in the panel and are linked to customer cards.
  • Order line items, amounts, and shipping tracking numbers
  • Retrieving product and stock information into the panel
  • Matching with existing customer cards via phone and email

Good to know

  • Currently, only read access is performed; no data is written back to the store.
  • Changing order status and initiating returns are done from the store panel.
  • Abandoned cart information is not retrieved from this platform.