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ACTIVE
Asterisk (FreePBX, Issabel)
PBXConnect your on-premise PBX to Callmenta; manage call control and queue reports from a single interface
What you can do
- Click-to-dial and call initiation
- Call termination
- Mute microphone
- Call transfer
- Number of calls waiting, completed, and abandoned in the queue
- Automatic reading of queues and extensions
- Incoming call pop-up on screen
Good to know
- AMI interface must be enabled on the PBX for queue reports; not required if only call control is used
- Consultative transfer is not supported through this interface; direct transfer is applied as requested
- Incoming call is read minute-by-minute; screen pop-up may be delayed by a few seconds depending on the PBX event