Callmenta keeps evolving

Russian and Azerbaijani language options are now available New feature

• Callmenta can now be used in Russian and Azerbaijani as well. The website and panel are fully available in these two languages; simply select them from the language bar. Product tour screenshots, page titles, and search result descriptions have also been adapted to these languages. Legal documents and petition outputs remain in Turkish.

Idle panel session closes after 20 minutes Enhancement

• If no activity occurs in the panel for 20 minutes, the session closes for security and re-login is required. Background refreshes from an open tab no longer extend the session.
• A warning appears on screen 2 minutes before the timeout. You can continue from where you left off by clicking the "Continue" button. If the session closes, you will be returned to the page you were on when you log back in.
• The "Remember me" option does not override this rule. An agent's session does not close while a call is in progress; the timer starts after the call ends. A shorter timeout can also be configured for companies that request it.

Call analysis list is sortable New feature

• In the CALLAII call analysis list, you can sort the list by clicking on the call number, date, agent, and score headers. The date is displayed in its own column; on first load, the most recent call appears at the top.

Select your call time in the contact form New feature

• The contact form offers two options: "Call me" and "Schedule a discovery meeting." Both allow you to select a day and time from the calendar; calls can be scheduled on any day except Sunday.
• When "Call me" is selected, the request appears in the Assigned Callbacks screen. Managers can assign the task to an agent or click the number to call the customer themselves. Once a meeting request is approved, the invitation is sent to the customer along with all team managers.

User Guide Added to Support Page Enhancement

• A User Guide card has been added to the Quick Access section on the Support page. When opened from the panel, you can also access the guides for the modules enabled on your account with a single click.

Status names are now displayed in your language Bug fix

• On many screens of the panel, record statuses were written in English. A Turkish user would see "Pending", "Completed", or "Sent". Permission and break requests, attendance tracking, call reports, live calls, outbound call lists, email campaigns, satisfaction surveys, report history, Edge licenses, module requests, demo requests, and message notifications now display statuses in your language. Status badges are also color-coded by meaning: completed is green, pending is yellow, and problematic is red.

Product tour and Workbench images in the guide updated with the new design Enhancement

• Since the Workbench screen has been refreshed, we re-captured the images in the product tour and user guide in five languages. The visuals now reflect the current state of the screen.

Names written by the lawyer are used in the petition Enhancement

• If you have written the name of a party, witness, or child while describing the incident, the petition and lawyer's note can use these names. A name not present in the incident is not fabricated. Identity number, address, and bar registration number are still not written. In a petition attached to the file, client and opposing party information is added from the file as before.

Work Desk and Live Support in a New Look Enhancement

• Every box on the Work Desk now features a title with its own colored icon; phone, customer, tasks, and notes are distinguishable at a glance. The CALLAII Assistant box now matches the look of the CALLAII Assistant page: a logo in the center, a greeting with your name and a brief description, quick help buttons and a text input box at the bottom.
• The live support inbox folders now have colored icons and number badges. The right panel is now the CALLAII Live Coaching card: it greets you when no chat is selected, and when a chat is open, it displays the customer's sentiment, risky phrases, and a ready-made suggestion. The CALLAII suggestion button and the suggested reply box also follow the same brand look. These changes apply to both light and dark themes.

New avatar illustrations and ready-made cover images Enhancement

• 22 new illustrations have been added to the avatar gallery on the profile page; featuring various looks, some with headphones. You can choose from 24 ready-made images for your profile cover, some of which include the Callmenta logo.

Setup Wizard Refreshed Enhancement

• In the Setup Wizard, steps are displayed in a left-aligned list with a progress bar, so you can see your current step and completed ones at a glance. The Save and Next buttons remain fixed at the bottom of the page. On mobile, steps can be swiped horizontally.

Privacy agreement in your language Enhancement

• The privacy agreement signed on first login now opens in a window in front of the panel. The window includes a reading progress indicator and a table of contents.
• All text on the screen is displayed in the language you selected. The agreement text is also translated into your language by CALLAII; the legally binding Turkish original can always be opened in the same window, and the signature is applied to the Turkish text.

Approved meeting requests no longer miss the connection link Bug fix

• When a pending meeting request was approved, the meeting link was not generated and the invitation could be missing the join address. Now, a Callmenta Meet link is generated at the moment of approval.

Schedule a discovery and demo meeting from the calendar New feature

• The demo page is now a meeting scheduling page. Visitors pick a time slot when our team is available from the calendar, and the request lands in the Meetings screen as a pending approval record. Once a team member approves it, a Callmenta Meet link is generated and the calendar invite is sent automatically.
• The contact form also includes a "Schedule a discovery meeting" option. The 14-day free trial account remains a separate path; you can switch to it from the demo page with a single click.

Sales dashboard, offers, messages, and analytics center link fixes Bug fix

• Company managers were seeing an access warning when clicking on the customer card in the sales dashboard and the call details in the analytics center; the links now navigate to the correct screen. The "Go to chat" link on the approvals screen and in notifications opens the relevant conversation. The latest activities in the offer list are displayed by type. Module labels in health settings are written in Turkish. A trash bin link has been added to the customer list.

Module guides refreshed with screenshots Enhancement

• Real screenshots have been added to the module guides within the panel. Each image highlights the area you should focus on with an arrow and a brief note, and the images are available in five languages. The guide texts have also been reviewed against the actual screens and updated: menu and button names, who sees which screen, and steps that no longer exist have been corrected. Each guide cover now features its own section icon.

Extra word mixed into English call transcripts removed Bug fix

• Some calls conducted in languages other than Turkish were passing through a correction step designed exclusively for Turkish. As a result, a meaningless word was being prepended to English transcripts. The transcript language is now taken from the call itself, and the correction step runs only on Turkish calls. The affected call has been re-transcribed.

New look for shift screens: type icons and day strip Enhancement

• Shifts now appear with their own icon and color based on type: sunrise for morning, sun for midday, sunset for evening, and moon for night.
• Under each shift there is a thin strip showing the 24 hours of the day. The shift's position within the day is colored, breaks appear as gaps, and the 20:00–06:00 night window is shown with a hatched pattern. Shifts that cross midnight are split into two segments on the strip.
• The manager's weekly shift grid, the calendar list, and the employee's My Shift screen week have all adopted this new look. Draft shifts are distinguished by a dashed border.

Irrelevant legal provisions no longer appear in petitions Enhancement

• The library search sometimes pulled in provisions unrelated to the case because it matched similar words. In a divorce petition, a search for "manevi tazminat" (moral damages) returned provisions from the Intellectual Property Law, and a search for "maddi tazminat" (material damages) returned provisions from the Traffic Law. These provisions were being included in the legal basis list and in the procedural review within the attorney's note, where each one was individually flagged as "not applicable to this case."
• Now, before a provision found by the search is included in the petition, it is reviewed against the legal domain of the case. Provisions governing a different legal relationship are filtered out, while provisions relevant to the case are retained. The procedural note no longer lists provisions that do not apply to the case. If the review cannot be performed, the petition is written as before.

Turkish text remaining on English, German, French, and Italian screens has been translated Bug fix

• Untranslated text in the panel and on the site was scanned. Screen texts such as re-analysis, backup, setup steps, and customer warmth, as well as expressions on the Edge landing page, now appear in the selected language.
• Brand and product names, personal names, technical terms, and language names were intentionally kept the same in all languages.

Shift screens linked to shift package Enhancement

• The shift calendar, planner, shift market, shift swap, time clock in/out, and work constraint screens are now available only in packages that include the shift module. In packages without the shift module, only leave requests are visible on the Time Clock screen.

Custom Break Approval New feature

• An agent's custom break request now appears as pending approval on the live operations screen. A supervisor or HR can approve or reject it with a single click. If rejected, the break is closed, the agent returns to the call queue, and both parties receive a notification.

Work restriction notification: pregnancy, medical report, disability New feature

• Personnel can report pregnancy, postpartum, breastfeeding, medical report, or disability status from the Personnel Work Hours screen and attach their report. Notification is obtained with explicit consent, the document is stored in a secure area, and only the employee and HR can access it.
• HR reviews the notification in the Work Restrictions screen. Statutory restrictions are pre-marked by type: no night work, no overtime, and a maximum of 7.5 hours per day during pregnancy. HR modifies and approves based on the report.
• An approved restriction is enforced in the shift schedule as a statutory limit and cannot be overridden with approval. Scheduled shifts conflicting with the restriction are listed for HR. Warnings on shift screens do not disclose the type of condition, only the outcome.

Sorting and filters in tables have been fixed Bug fix

• Date-based sorting in call lists now places unanswered calls at their correct time. Previously, these calls were pushed to the end of the list.
• Records with the same value no longer duplicate or disappear when changing pages. Sorting by request number and call number follows the record order.
• An agent selector has been added to the call list on the admin screen. Summary cards on the supervisor and manager screens now update based on the selected agent, call type, and analysis status.
• An agent and date range filter has been added to the permission list, and an assignee and record date filter has been added to the customer list. If the start date is entered after the end date, the range is automatically corrected.
• When navigating to the next page in a filtered list, your selections are preserved. Tables on different screens no longer override each other's sorting preferences. As a result, your saved table preferences will be reset once.

Screenshots in the Legal Intelligence guide are now marked step by step Enhancement

• The 28 screenshots in the Legal Intelligence guide have been updated. Each image highlights the area you should focus on with an arrow and a brief note. The same images also appear in the relevant sections of the Legal Module guide.

Login and authentication screens refreshed Enhancement

• The login, two-factor authentication, forgot password, and password reset screens have been updated to the site's new design. You can now toggle password visibility with the eye icon while typing. In two-factor authentication, you can switch between the app code and email code with a single tap; if a code has been sent, the email section opens automatically.
• Password pages were unreadable in light theme; they now display correctly in both themes.

Screenshots added to the Workforce Intelligence guide Enhancement

• Actual screenshots have been added to the mode, forecast band, shrinkage, draft shift, accuracy, and rationale sections of the Workforce Intelligence guide. In each image, the area you should look at is indicated with an arrow and a brief note. The images are available in five languages.

Fixes in work hours and break records Bug fix

• An agent who logged out was being pulled back into the call queue a few minutes later. Now, logging out takes the agent offline and no calls are routed to them.
• Agents on the night shift could not log out after midnight. This has been fixed.
• When an agent logged out and logged back in on the same day, their working hours showed as zero. Now, the first login time is preserved and the time between logins is deducted from working hours.
• Breaks started from the Work Desk or the phone were not visible on the Work Hours screen or in the timesheet. They are now visible. Daily break entitlements are also monitored through this path.
• Meeting breaks were counted as overtime after two minutes. This has been fixed. Breaks that cross midnight are now calculated correctly.
• The planner's draft shifts are not visible to agents until they are published.

Question about accidental actions during break and shift New feature

• The Break button on the Work Desk no longer takes you on break immediately. A question now appears showing the break type and duration, with the selected button being Cancel.
• If you have scheduled break times in your shift and you are not currently within one of those times, the window warns you and lists your scheduled break times. The break is not blocked; off-schedule breaks are processed separately. The same warning also appears in the break window on the Shift screen.
• The End Shift button now also requires confirmation.

Night Shift and Bulk Scheduling Fixes Bug fix

• Shifts that cross midnight can now be entered manually, in bulk, and from the edit screen.
• Drag-and-drop movement works on the calendar. If the move lands on a public holiday or falls outside company policy, the system asks for confirmation.
• The quick-assignment window on the calendar now auto-fills and saves the template's break plan.
• In bulk scheduling, days within the same package are validated together. Situations such as seven consecutive working days are now detected.
• Public holiday types are now tied to a single rule. A company-specific working-day entry excludes that day from being treated as a holiday.

Shifts are now audited against labor law Enhancement

• When creating, moving, or bulk-planning shifts, the system now checks each statutory limit individually. The daily 11-hour cap, the 11-hour rest between two shifts, the 7.5-hour night-work limit, the minimum 24-hour uninterrupted weekly rest over seven days, the minimum break based on working hours, and the annual 270-hour overtime cap are now enforced.
• Durations are calculated using net working time after breaks. A statutory limit cannot be overridden via a confirmation checkbox; only your company's weekly rest-day policy can be relaxed with admin approval.
• The weekly working-hour limit and weekly rest day can now be configured per company in the Shift Planner settings.

Icons on cards have been enlarged Enhancement

• On the introduction pages, the icons on the cards were too small relative to their boxes. The icons have been enlarged and are now perfectly centered within the boxes.

User guide refreshed with screenshots Enhancement

• Real panel screenshots have been added next to the installation and daily usage steps in the user guide. Each image highlights the area you need to look at with an arrow and a short note. The images are also included in the PDF version of the guide and are available in five languages. The contextual explanation for WhatsApp, Instagram, Facebook, and website chat has also been updated to match today's My Channels screen.

CALLAII assistant explains new analysis features based on your role New feature

• You can ask the panel assistant questions like "how many low-quality calls do we have", "which critical finding appears most frequently", or "what are our scoring rules". The assistant only sees numbers and does not share personal names.
• Each user sees only what their permissions allow. An agent sees only their own calls, a supervisor sees only their team, and a manager sees the entire company. Technical support only sees the number of pending requests via email. One company's data never reaches another company's assistant under any circumstances.

Sorting and employee filter fixed in tables Bug fix

• When an employee is selected in supervisor and manager call lists, the list now actually filters to that person's calls. Paginated tables no longer re-sort only the visible page; sorting is performed across all records. Request and call numbers with prefixes like "MAIL-260924" are now in the correct order, and dates labeled "Today" and "Yesterday" are sorted by their actual date. Typing "ibrahim" in the employee selector now also finds "İbrahim".

Numbers in reports and dashboards now display according to the screen language Bug fix

• Numbers on the Call, Chat, Request, and Workforce screens were displayed with English formatting in some places regardless of the selected language. On the Turkish screen, 5,730 was shown instead of 5.730, and 1.5 was shown instead of 1,5 for leave days.
• These numbers, scores, file sizes, and report totals now display according to the formatting of your selected language. In Turkish, the thousands separator is a period and the decimal separator is a comma.

Sector names on the score dashboard Bug fix

• In the CALLAII score dashboard, sectors were displayed by their code names in the sector chart. They are now shown by their names in the language you selected.

Charts are now readable in dark theme Bug fix

• In dark theme, the values above the columns were written in black, and the chart download menu was unreadable. Values now inherit the card's text color, and the menu and chart tools open in the colors of your selected theme. When you switch themes, charts transition to the new colors without refreshing the page.
• Axis labels and descriptions on charts in the Performance and Overview screens are also now theme-aware; description text that was invisible in light theme has been fixed.

Duration and day counts now display as whole numbers Bug fix

• On some screens and reports, durations could appear as decimal numbers. These values now display as whole numbers as before.
• Fixed areas: late arrival and departure, early departure, and overtime minutes, break durations and alerts, shift duration, seniority, leave, and separation calculations in the HR profile, days remaining for pending opportunities in CRM, remaining days in the record retention report, period length in call and chat reports, and "minutes ago" information on the security status page.
• In reports compared with the previous period, the previous period is now also calculated with the correct date range.

Display fixes on the admin dashboard, customer card, and call analysis screens Bug fix

• The total call count in the operations summary on the admin dashboard was displayed in a foreign format like "5,730"; it now shows as "5.730". The address map on the customer card was shrinking and becoming unreadable; it now uses the full box area. In call analysis, the speaker label now shows only "Agent" instead of "Advisor / Agent".

Fixed the back-to-list button in call details Bug fix

• Company managers and supervisors were seeing an access warning when clicking the "Call List" button on the call analysis page. The button now takes you to your own call records list.

Petition questions only clarify what you stated Enhancement

• When drafting a petition, if the assistant encounters an ambiguous point, it asks you a short question that can be answered with yes or no. These questions now only ask what a statement you provided means. Questions that introduce a person, source of funds, intent, or fault not mentioned in the incident are no longer asked. This ensures that a "yes" answer you give cannot insert a claim into the petition that you did not state.

Demo calls are presentation-ready Bug fix

• Demo call analysis now uses the same screen and the same summary as real calls. When a demo is uploaded in a different language such as Arabic, the summary, key findings, and rationale appear in the output language you select; previously, some sections remained in Turkish. Demo recordings can now be played back, and clicking the timestamp next to a key sentence plays the recording from that exact moment.

Define Your Own Scoring Rules New feature

• A "Scoring Rules" section has been added to the Call Criteria page. You determine how many points are deducted from the analysis score when a call note is not taken or is incomplete. You can also assign a "Point Deduction" to each criterion; if the criterion is not met, this score is deducted.
• When a rule is applied, a panel notification is sent to the people you select. On the call screen, the analysis score, deductions, and result are displayed separately. Rules remain disabled until you enable them; scores do not change unless you activate them.

Call score now reflects the actual score Enhancement

• Post-hoc adjustments that inflated CALLAII call scores have been removed. Previously, some calls that were resolved and left the customer satisfied were bumped up to 72 even when their actual score was between 60 and 71; different calls were receiving the same score. Now every call receives its true score.
• The scoring rubric has also been refreshed. If there are no gaps under an evaluation heading, that heading receives 100 points; if the score is below 100, the "Missing" row on screen shows exactly what is lacking. This way, flawlessly handled calls earn a high score without being penalized, and the reason for a lower score is clearly visible.

Day, hour, and minute counts are now displayed as whole numbers Bug fix

• In fields such as recording duration, shift duration, tenure, break time, and report time on the customer card, numbers were occasionally displayed with long decimals like "9.59 days". These fields are now displayed in a clean format, such as "9 days".

New icons in the sidebar Enhancement

• The main headings and sub-items in the sidebar now use the same icon family as the rest of the panel. Icons inherit the section color and remain equally clear in both light and dark themes.

Customer responses are now routed to each company's own panel New feature

• Responses to requests sent from your panel — satisfaction surveys, meeting notes, participant emails, and screen-sharing invitations — are now returned to you. When a customer replies to an email, the response is opened as a request in your company's panel. If the reply is tied to a specific request, it is attached directly to that request.
• If you have not connected your own email account, these emails are sent under your company name. If you have connected your own account, you can also route replies to the panel by forwarding them from your support address to the dedicated address in Settings. Instructions for Gmail and Outlook are available on the Settings screen.
• When there is a customer email awaiting a response, a banner appears at the top of every panel page and remains until the request is answered. Administrators also receive a notification email at their own addresses.

Product tour workspace image refreshed Enhancement

• The image showing the agent workspace on the product tour and platform pages has been re-shot in five languages. The image now reflects the current state of the panel, including the new menu icons. Only sample company information is shown in the image.

Fixed invisible icon and light-colored title box in dark theme Bug fix

• The icon next to the proposal title on the company edit screen was not visible at all; it is now visible. On some screens, the icon box next to the title remained light-colored in dark theme; the box now matches the selected theme.

New icons in the panel and on the site Enhancement

• Summary cards, boxes in sector dashboards, screen headers, and promotional cards on the site now use icons from a single design family. Icons inherit the color of your selected theme and remain equally clear in both light and dark modes.
• On sector pages, each card comes with an icon that represents its topic. Previously, all issue cards shared the same exclamation mark, and all feature cards shared the same checkmark.

Legal texts and support pages now open without leaving the panel Enhancement

• The Privacy, Information Text, Terms of Use, and Support links at the bottom of the panel no longer take you away from the panel. The text opens in a bottom sheet that mirrors the original page on the website and adopts the colors of your selected theme. You can close the sheet by dragging the handle at the top downward, tapping the close button, or pressing Esc. If you prefer, you can also open it in a new tab.
• The back button on error pages now shows where you will return to and takes you to the previous page with a single tap. When you enter the website while already logged in, a "Back to Dashboard" button with your initials appears in the top menu instead of the yellow button in the corner.

The Legal module now displays in Turkish across all languages Bug fix

• The Legal module is designed for Turkish lawyers and operates according to Turkish law. Users who used the interface in other languages were seeing partially translated text in legal screens, menus, emails, and the Word add-in. Now, the Legal module consistently displays in Turkish across all languages.
• The Legal landing page remains published in five languages.

Wake-up wait time shortened in CALLAII messages Enhancement

• When you send a message to CALLAII, if the AI is asleep at that moment, you no longer have to wait for minutes on the page. Your message is saved immediately, CALLAII notifies you when it wakes up, and the reply appears in the same conversation within a few minutes. The page refreshes itself until the reply arrives.

Warning for low audio quality recordings Enhancement

• In single-channel or low audio quality recordings, the transcription could appear fluent yet meaningless, and this went unnoticed. Now, during transcription, the model's confidence level in the audio is measured; Turkish recordings where the model is uncertain are flagged as "low audio quality" and a warning is displayed in the call summary. The call is still scored; the warning simply reminds you that the recording needs to be listened to.
• Transcriptions of single-channel recordings are now also stored line by line. This allows the audit that detects meaningless lines to work on these recordings as well.
• Additionally, a fix was made so that English words in English-language calls are no longer incorrectly counted as errors.

CALLAII Edge explanation and hardware information clarified Enhancement

• The CALLAII Edge page, homepage, pricing plans, and FAQ have been updated. It is now clearly stated that with Edge, not only the AI but the entire Callmenta platform — including the panel, call center, CRM, and industry modules — runs on your own server. Hardware recommendations have been clarified: a single NVIDIA card with 16 GB of memory for small businesses, and either a single 48 GB card or two 24 GB cards for medium and large deployments. In our measurements with real calls, two 24 GB cards analyzed approximately 700 calls per day. Unverified person and call counts have been removed from the pages.

Play button is now visible in the audio player Bug fix

• The play button in the call recording player was showing only an empty ring, with the triangle icon blending into the button color and becoming invisible. The button now clearly displays the play icon in all themes.

One-click clarification questions when needed New feature

• While preparing a petition, if there is a point in your description that is ambiguous and would change the petition, up to three short questions are displayed on the waiting screen; you answer with a single click by selecting Yes, No, or I Don't Know. For example, if your description mentions "has a house they live in," it asks whether the house is registered in that person's name; in criminal complaints, it asks whether the incident was learned on the same day for the purpose of the complaint deadline. If there is no ambiguous point, no question is asked and the petition is written directly. If you do not answer, the writing resumes automatically after 90 seconds and the unanswered point is not assumed.

The entire site has been redesigned Enhancement

• From the homepage to pricing, from product pages to privacy and contract texts, all pages have adopted the same clean design. Background videos remain in place. Reading pages now feature a table of contents and comfortable line width, with no horizontal scrolling on mobile. Unused old promotional pages have been removed.

Property and documents not mentioned in the petition are not written Bug fix

• When the narrative only states "has a house" or "lives in a residence," the petition no longer uses a property-indicating expression such as "owns the residence"; if such a sentence appears, it is corrected in a manner faithful to the attorney's statement, and if it cannot be corrected, it is shown to you as a warning. Attachments such as sales documents that do not appear in the narrative are not included in the list, and no reference to a listed attachment remains in the text. Headings in the explanations are written with Roman numerals, paragraphs with sequential numbers; main section headings remain unnumbered.

Call analysis screen simplified Enhancement

• In call details, the short summary of the call is now shown first, followed by the sentences that determine the agent's and customer's scores. Each sentence displays its minute and second; clicking on it starts playback from that exact moment.
• Each of the twelve evaluation criteria explains what the score is based on in a single sentence. The automatic transcript is collapsed at the bottom of the page by default; users can expand it by clicking "Show transcript."
• While listening to a recording, you can select a playback speed of 1x, 1.5x, 2x, or 2.5x; the selected speed is retained for the next recording. Agents can also view the summary and how their scores were assigned on their own calls.

Fixed incorrect language and fabricated lines in call transcripts Bug fix

• In some Turkish calls, the customer's speech was transcribed in Cyrillic or Arabic script. The audio on the phone line was misidentified as a different language during transcription. Now, the language of the conversation is determined by listening to both sides of the call together, and only supported languages are selected; Turkish calls are transcribed in Turkish, while Arabic and English calls remain in their respective languages.
• Hold music and line noise are no longer counted as speech, so nonsensical lines in transcripts are significantly reduced. However, if a short line with low confidence or a line written in characters that do not match the call's language remains, the system re-listens to that segment from the audio; if it cannot verify it, it writes "[unintelligible]" instead of fabricating content.
• Affected calls were re-transcribed from audio and re-analyzed.

Amounts and numbers are now displayed in the screen language's format Bug fix

• On English, German, French, Italian, and Russian screens, amounts and numbers were displayed with Turkish separators (4.500,00 ₺). Now each language uses its own format: English shows 4,500.00 ₺, French shows 4 500,00 ₺. The Turkish screen remains unchanged.
• Health, collections, insurance, hotel, automotive, store, field, reports, dashboards, and procurement pages are in scope. In hotel reservation chats and CALLAII price suggestions, amounts are written in the language of the response.

Health analytics page displays correctly in all languages Bug fix

• On the health analytics page, month selection, summary cards, revenue chart, specialty names, and treatment plan rejection reasons now appear in the panel's language. Amounts and numbers are formatted according to the selected language's notation style. The issue where total patient count and overdue payment information were rendered adjacent to the number has been fixed. Incorrect translations in some headings have also been corrected; for example, in English, the "Branş" section was displayed as "source material" instead of "patient sources".

Storage Space and Quota New feature

• 10 GB of storage space has been allocated per office for the document vault and evidence videos. The used space is displayed in the document vault and evidence section; a warning is shown when the space reaches 80%, and no new files can be uploaded once it is full. You can delete old documents to free up space.

Adding Video Evidence New feature

• You can upload a video as evidence on the petition and contract screen (up to 500 MB). The video is compressed; its visuals and audio are analyzed by AI, and the summary is added to the evidence list, where it is used in the petition just like other pieces of evidence. Uploads are performed in chunks, so even if the connection drops briefly, the upload resumes from where it left off. The original file is deleted immediately after review; the compressed copy remains downloadable for 30 days, after which it is automatically deleted.